Surfshark operates around 1040 servers spread across more than 60 countries — which, the company claims, should be more than enough to deliver fast download and upload speeds for its users.
These servers, however, are not equally spread across the globe with just a few being located in Africa and the Middle East. Specifically, in this region(s) – Surfshark has servers in Israel, Libya, South Africa, Turkey and the United Arab Emirates. That, however, is not necessarily bad since most users end up requiring (and thus connecting to) servers in Europe and North America.
Surfshark emphasizes that it has a private DNS on each server — which is an important feat security-wise.
Surfshark claims to maintain great speeds, be incredibly secure, unblock Netflix, and offer 24/7 support. A budget VPN that offers as much as Surfshark does seems a little fishy. So I signed up to this VPN and tested it against other popular VPNs to see if it really delivers.
I was surprised to see that Surfshark really does live up to its claims of being a consistent and reliable service, both in terms of security and performance. It was great for streaming, torrenting, and gaming, which makes it superbly value-for-money at its low price.
Pricing and Plans
Surfshark is very reasonably priced. It’s one of the cheapest options around. As with most other VPNs, you receive a discount when you subscribe for a longer period. A monthly subscription costs $11.95 per month, a 1-year subscription costs $5.99 per month, and a 2-year subscription costs only $1.99 per month. On their website, these prices are also available in euros, AUS/CAN dollars, Chinese yuan, and British pounds.
Pros and cons
Reliable download and upload speeds
Works with Netflix and BBC iPlayer
Strict zero-logs policy
Lets you use it on an unlimited number of devices
Low number of servers in Africa and Australia
Surfshark has several other features to help keep you safe while online. Some of the more notable ones include:
CleanWeb™ ad and malware blocker
Whitelister™ split tunneling feature
Built-in WebRTC, IPv6, and DNS leak protection
Double-VPN through the MultiHop feature
Auto-connect to VPN when you start your device
BlindSearch™ — a log and ad-free private search engine
HackLock™ alerts you if your emails or passwords are found in a leaked database
Protect an unlimited number of devices simultaneously
Surfshark has three options for contacting customer service: email, tickets, and live chat. There should be a representative available 24/7 to resolve any problems you may have. There’s also a thorough Help Center, with a variety of setup guides, tutorials, app guides, and a FAQ section. We tested all of these support options to see just how helpful the company truly was.
Through my tests, live chat seemed to be the best way to contact customer service. However, for most simple issues, I didn’t need to look much further than Surfshark’s Help Center.
Surfshark Review Conclusion
Surfshark is a solid all-round VPN offering top-notch security and privacy features. It may not be the best option out there, but it’s definitely not the worst. And for the price, it offers a hard to beat package that goes well beyond basic VPN service.
You can rely on it for streaming and torrenting, with included extra features like CleanWeb and MultiHop, delivering a that much better — and more secure — experience.
Surfshark, the company, is based in British Virgin Islands and with its zero-logs policy makes for a powerful combo to anyone looking to keep its web whereabouts under the radar.
The service is easy to use and comes with a 30-day money-back guarantee.